Careers
Location: Nationwide
Ref Num: 001

Based on experience we have a number of sales opportunities including:
  • Account Director
  • Senior Account Manager
  • Account Manager
We offer a highly competitive package, including an uncapped OTE and attractive benefits to sales professionals who can:
  • Identify and generate new prospects and convert them into key accounts
  • Develop and manage key accounts to their full potential
  • Continually update and develop product and market knowledge
Key qualities we look for include:
  • A proven IT sales track record, ideally in high-end products and solutions
  • A natural ability to build customer rapport
  • Self-motivation and ambition
  • The ability to manage time and workload
  • The analytical skill to assimilate information quickly
  • A natural business acumen
  • Experience of working at senior levels within a company
  • A proven ability to develop and close business opportunities
A tailored training programme will be provided to help your professional development and, with effective performance, your career opportunities will be unlimited.

Please note, your application will be retained for a period of 6 months after this period it will be removed from our systems.

Interested parties should email their CV and covering letter to recruitment@datatronix-services.com
Sales Opportunities
Location: London
Ref Num: 1557

Are you looking for a fast-paced and challenging role where you will be a point of escalation for the team?

Are you:
  • Passionate about providing all Datatronix customers with the best level of customer service and support?
  • Team focussed with a genuine passion for managing and leading individuals?
  • An excellent communicator with good relationship management skills?
If so, you could be our new Service Operations Team Leader!

Based in Peterborough, the successful applicant will provide leadership, guidance and support to a team of service desk analysts whilst ensuring company processes, procedures and contractual requirements are followed.

Knowledge and Experience
  • Awareness of ITIL methodologies and best practice
  • Knowledge of the working practices of the area responsible for
  • Good working knowledge of Microsoft Word, Excel and Outlook
  • Previous team management experience
  • Practical experience of an external Managed Services provider
Excellent proven organisational and customer service skills a must!

If you are team focused with a genuine passion for managing and leading individuals, as well as the ability to remain positive at all times and influence those around you, the Datatronix Recruitment team would like to hear from you.

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.

Email your CV and covering letter to recruitment@datatronix-services.com to apply.
Service Operations Team Leader
Location: London
Ref Num: 1502

Are you looking for a challenging role where you will be an integral member of the team?

Are you:
  • Self-motivated with an ability to work to deadlines?
  • Experienced in producing management information and customer reporting?
  • An innovative thinker with an understanding of Service Delivery and Management?
CDW UK is looking for an ITIL Coordinator to join the ITIL Services dept. Working closely with Project Managers and Service Management the successful applicant will ensure the quality of service and adherence to contractual obligations. Providing 24/7 On-call for Major Incident Management on a 3 weekly rota basis, he or she will create Major Incident Reports after the closure of a Major Incident and will assist in producing Root Cause Analysis reports as per defined contractual service level agreements.

Knowledge and Experience
  • Exposure to ITIL working practices and Methodologies
  • ITIL Accredited (desirable)
  • Innovative thinking, in terms of service quality and improvements within the boundaries of CDW’s limits (resource, budgetary, legal etc.)
  • Experience in producing reporting
  • Experience of using systems and applications e.g. Microsoft Office products - Word, Excel, PowerPoint, Outlook and Visio, ITSM toolset.
  • Understanding of Service Management Methodologies and best practice (desirable)
  • An understanding of all of the Service Delivery departmental operations, systems, processes and structure (desirable)
  • Respond to and deal with email and phone communication effectively and efficiently
  • Ability to take ownership and progress Change, Problems and Major Incidents to resolution
  • Experience of managing meetings and promoting processes
We offer a fantastic package of benefits and the opportunity to make a real difference to your career. If you are interested, please get in touch by emailing your CV and covering letter to recruitment@datatronix-services.com.

Please note, your application will be retained for a period of six months. After this period it will be removed from our systems.
ITIL Coordinator (Major Incident Management)
Core Services
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