Continuous learning is part of our culture; a philosophy that we would like to share with our clients.
Inspiring business with technology
Our training programmes are designed to help you manage internal performance, increase your competitive edge and strengthen your capacity for tomorrow.
Our support doesn’t end with a training course. Our team are always on hand to give you world-class service, help and advice.
All of our trainers are fully competent in the specialism they teach. Whether it be a software qualification or in-depth experience on the job – we promise you both technical knowledge and practical advice that will be relevant to your business.
Sometimes an Audit of your IT infrastructure and systems can be an essential business requirement. We'll help you achieve this in the most cost effective and efficient way possible.
Unlike the vast majority of other providers our ICT Auditing service isn’t about creating a new sales opportunity or the preliminary steps to consultancy or project work.
We’re here to help you get the most from your ICT and offer a range of Auditing services that will help you build the right foundations for your future growth and success.
Our Auditing process
1. Review meeting
A qualified senior member of our technical team will meet with you to gain an understanding of your business needs and an overview of your setup.During the meeting they will ensure that they fully understand your business, any relevant history, and the reasons for your current IT infrastructure. 2. Performance of the Audit
Our expert team will then carry out the physical audit of your IT systems. All are well qualified to benchmark your IT infrastructure against current industry best practice.
We have close partnerships with the developers of industry leading tools and our team will be trained and have enough experience to ensure accuracy. 3. Presentation of reports and findings
We will then produce a detailed report of our findings and outline the current position of your IT systems, identifying any shortfalls and risks, and optionally suggest possible future improvements. This can identify whether or not, for example, everything is operating efficiently, your assets are safe, and whether IT is contributing to your business objectives.
Our Auditing options
Informational reports covering one or more of hardware (including telephony), software, and networking, communications
Interpretation of the results
On-going, automated informational reports
Remote monitoring and event management
We can help you with all stages of your ICT infrastructure lifecycle needs from initial planning, implementation right through to post installation support.
We offer expert technical advice and consultancy, without the hard sell – just independent and transparent assistance that will help you succeed.
We can assist with all or part of your ICT Infrastructure lifecycle requirements:
We can help to make sure your ICT infrastructure:
Is aligned with your business goals and supports true ROI
Is flexible, scalable and future proof
Is prepared and supported during and after office moves
Ensures business continuity and avoids disruption or disaster
Meets any growth and new business needs you may have
Is prepared for mergers and acquisitions
We can work on our own or alongside your internal technical team to:
Assess how latest technology can be used to help improve business operations
Identify better ways to get things done, find efficiencies, and make your life easier
Help design and implement new infrastructure
Manage and implement infrastructure upgrades
Remote support for infrastructure through event management
IT Procurement works best with a supplier who is impartial, interested in your long-term success, has strong vendor relationships, and will balance cost against quality. Here's how we can help on all fronts.
The technology we provide
We work in partnership with select hardware and software industry leading manufacturers and have top accreditations with some of the world’s largest IT brands.
Our staff are fully equipped with the most up-to-date knowledge, experience, and technical skills to help you make the right decision when choosing new computer equipment for your business.
We have the experience and expertise to handle your complete procurement process, from consultation right through to product supply. We can even assist with configuration, installation and on-going IT support – if required.
What we supply
We can identify, procure and supply your full range of ICT services, solutions and systems around: Computers
Servers, Virtualisation, Backup and storage solutions, Desktop PC’s, Macs, Laptops, Notebooks, IPads and Monitors
Cloud and Hybrid solutions, Hosting, wired and wireless, switches, routers, UPS, security – Firewall and VPN solutions, leased lines, and broadband
Printer solutions, keyboards, mice, scanners etc.
Telephone systems, VoIP handsets and accessories, PDA’s, Mobile Devices and smart phones
Operating Systems Software
Server Applications – Data Sharing, Email, Virtualisation, Remote Desktop, Network Management and Configuration
Accountancy & Office Applications
Anti-virus & Security – Network / Desktop
Remote Monitoring and Management
Data Backup Solutions
Email Utilities & Spam protection
IT Installation & Upgrades
Whether you're a start-up or an SME, we offer a range of ICT installation and upgrade services to suit all needs, without compromising on technical quality.
As much or as little help as you need
Whether you’re a business that wants to fully outsource its installation, upgrade or technology refresh, or an internal IT team seeking complimentary skills – we can contribute further technical manpower or expertise to ensure the successful implementation of your project.
We look at your needs and future goals first, and without compromising on service quality, identify the solution that best suits you.
Our Installation and Upgrade Services
Our installation team will take ownership of your project from start to finish – from the initial planning stage, through to management of the project, right down to completion and sign-off.
Your assigned Account Manager will work with you for as long as it takes to develop an in-depth understanding of your needs, company work-flow and how your new solution will integrate into existing systems.
Installation / Project Workflow
Our installation services typically follow three distinct stages – Preparation, Installation and Support – depending on how complex the project is or how much help you need.
We’ll take great care to keep you involved and informed every step of the way. We’ll explain what’s happening throughout the project, at whatever technical level you’re comfortable with. We don’t expect everyone to be technical experts.
We offer Secure IT for all sizes of business. Whether you're an SMB or enterprise - we'll cover your whole range of security needs ensuring your users and IT systems are fully protected and free from cyber threats and intrusions.
Prevention is better than cure
IT security is a minefield if you’re not an IT Professional. It can be a minefield even if you are! It requires expertise and attention to detail. Now we’re all connected to the Internet there’s a permanent and invisible cyber threat, and it’s constantly evolving.
We’re also opening doors into our office systems for mobile workers and their smart devices. This can make it seem like an expensive and time-consuming worry. But it needn’t be.
How we help
We offer a number of options and solutions so whether you’re running a business or running the ICT team, we can ensure a fit.
We cover your whole range of security needs: from audits, reviews, designing or recommending solutions, through to procurement, installation, configuration, to on-going management, monitoring and support of security.
We’re experts in the following technologies:
Anti-spam and anti-virus
Email filtering and security
Universal threat management (UTM)
Securing desktop computers or servers (endpoint management)
Management of updates and patches
Managing access rights to data and information
Web access and content filtering
SSL and certificates
VPN and mobility
Cloud, hybrid and on-premise systems
Remote monitoring and event-driven management
A well-managed IT project makes all the difference in achieving success. We've got the experience, expertise and processes to make sure you succeed.
Your ideal partner for IT Project Delivery
IT infrastructure is likely to be one of the biggest capital investments your business will make. So it makes sense to seek independent, specialist advice from an expert before you commit to anything.
Our Project Delivery services
We will help you identify and realise ROI on your IT investments and offer a full range of Project Delivery services. You can pick-and-mix for a tailored project, and choose the exact fit for your requirements, from full outsourcing to complimenting your IT team with specialist experience, knowledge and skills.
If your business wants to move ahead using ICT, or just requires a simple set of upgrades, a redesign of your current systems, or a brand new system implementation, Air IT can help.
Structured Project Management
We follow a structured approach to Project Management to ensure success – it’s that attention to detail that makes all the difference.
Whether or not you want us to undertake formal management processes on your project, we use our own internal systems to manage and verify all progress, risks, ongoing costs, quality of work, adherence to timescales, and as a reference back to your goals.
Our Project Management lifecycle
Strategy – understanding your needs, discussion, audits, research, advice
Design – review options, recommendation, business case, solution design, proposals
Operation – support services, monitoring, remote management, patching and updates
Improvement – change management, client reviews, reconsider objectives, new technologies
Backup and Continuity
We have experience and expertise in a wide range of industry leading continuity and backup solutions, supported by close vendor relationships. This ensures we deliver resilient and failsafe solutions that will protect your business from risk.
Continuity, Recovery and Backup Services
There’s a lot of genuinely interesting facts about why backup and disaster recovery is important to organisations and the costs of not having this in place.
However, it isn’t actually of much use to you unless you need to persuade someone else to make plans and do something about continuity. And, if you’re reading this, you already know why you should be considering this, so we won’t waste any more of your time.
Technologies we cover
Below is a cross section of the solutions we provide, but if you don’t see what you need, please get in touch since we cover most business needs.
Backups of email and other hierarchical data systems
Backups in virtualised environments
Speed of recovery
Simple or accelerated backup
Continuous backup and recovery capability
Continuity through highly available or redundant storage and server systems, such virtualisation
Cloud, Hybrid and on premise backup and recovery systems
Remote monitoring, testing, management and support of recovery platforms
We also provide Managed Backup and Continuity services.
We offer a full range of virtualisation services from planning, design and installation for virtualised IT environments for server and desktop with advice and on-going support. Here’s how we help.
Our Virtualisation services
Virtualisation is now a well-proven technology, whether it be server consolidation, achieving business continuity through high availability, or supporting mobility through remote desktops (VDI, RDP etc.). The benefits are well understood.
We have significant experience in the planning, design, implementation and support of virtualised environments using solutions, such as Citrix, VMWare, and we specialise in Microsoft Hyper-V technology.
As well as delivering complete Virtualisation projects, we can also work alongside your in-house IT team to complement your skills, experience and provide additional resources and manpower.
We can assist in projects to realise any or all of the following server virtualisation benefits: Increased resilience
Servers can be restored in a matter of minutes, dramatically reducing downtime and improving your disaster recovery capability.
Increased capacity for growth
A virtualised server environment is highly scalable.
Reduced capital expenditure
The requirement for hardware is lower so less expenditure on physical servers is needed.
Reduced maintenance costs
A lower physical server count reduces ongoing maintenance and upgrade costs.
High availability and rapid deployment
New servers can be created from templates, and minimal downtime is required for upgrades. Virtual servers can be moved from one physical resource to another too.
Increased hardware utilisation
Pools of computing power can be shared between virtual servers, drawing more or less power as the load varies, meaning that your hardware resource is fully utilised.
Reduced energy costs and greener IT
A lower physical server count means reduced power consumption (so you save on energy costs), and a lower carbon footprint.
Being able to adapt quickly and take better advantage of hardware means that your business can be much more dynamic with IT resources.
Network & Cabling
We cover the entire range of networking services for business - LAN and physical cabling, wide area networks WAN, broadband, connectivity, security, and telecoms. Here’s how we can help.
A single specialist covering all your requirements
Few networking providers are specialists in both information technology (IT) and communications – to cover the whole range of key requirements, from a simple installation of a cable run right through to design, commissioning and support of a structured wide area network, including coverage of your telecoms and mobility needs.
Our Networking Solutions
We offer the following solutions: Networking within the building
We can offer all cabling and wireless, new hardware, new and upgraded software, phone systems, access security, performance testing, network setup and support, shared access to resources, and managed configuration of user-endpoints such as desktop computers and devices.
Networking outside your building
We provide secure and reliable building-to-building (site-to-site) connectivity, dedicated and shared broadband services.
As experts in IT and communications we supply connectivity, firewalling, and filtering for email spam or Web access, plus security certificates and domain hosting.
Our Networking Services
Our services cover all technologies – from physical cabling up to complete network design. We cover all types and sizes of client
As well as offering fully outsourced solutions or the option for us to work with your own ICT team.
Auditing and testing
If you have problems with computing performance, such as Web speed, or drop outs where you can’t connect to information, we can take look at the problem. We can also audit for conformance with networking standards to ensure everything is fit-for-purpose.
Design and consulting
If you’re moving into new buildings, or expanding and have additional premises to connect to, we can ensure that your network, communications and telecoms will be fit for purpose.
Network refurb, new installation or relocation
We can cover all of these scenarios, project managing the movement of your technology and network commissioning, configuration and testing.
Commissioning and implementation
We will ensure that the implementation is completed and fully working within agreed timelines. We have many years of collective experience and expertise to bring to the table.
Event management monitoring
Many networking faults and performance issues give warnings before they happen. We can offer 24x7x365 remote monitoring and management, to identify and fix problems before they disrupt you.
Moves, mergers, and growth can require substantial and complex changes to your IT infrastructure. We'll provide the expert support you need, carefully managing your relocation project to ensure everything works smoothly from day one of your move.
There’s a lot to think about, whether you’re moving into a larger space, setting up a brand new venture, opening multiple additional sites, or even moving to the Cloud.
Your IT infrastructure includes all the vital equipment and services that you need to operate on a daily basis – from servers, networks and PCs, to phone systems, phone lines and connectivity.
We’ll shoulder much of your burden
A move is a serious challenge. It’s critical that you pick the right partner with plenty of experience of moves and with the expertise to minimise both risk and actual problems.
A great start is finding someone who understands all your systems – essential IT, telecoms and communications. One who is also sympathetic to your business needs and not just the technical aspects.
Air-IT will make sure everything goes smoothly. You can trust us to complete your move on time and on budget, avoiding costly outages and minimising disruption to your operations.
Our Relocation Services
We give you the choice and can assist with all or part of your relocation needs
A complete, project managed relocation package
This covers everything from our fully managed relocation project plan – from initially planning the move in advance, decommissioning IT equipment, setting up, testing and installing these systems at your new premises, transferring services such as phone lines and connectivity, and providing post move IT support, if required.
Alternatively, you can choose from our wide selection of relocation services to create a tailored service that meets your exact requirements.
Many organisations, regardless of size, fail to gain full benefit from their IT. We’ll address these shortcomings and help align your technology with business objectives so that you succeed through effective planning and best practice IT strategy.
Why IT often fails
Technology is essential to the success of any organisation, regardless of size and whether or not they have their own IT expertise.
Unfortunately, it is also difficult to keep abreast of all the technology changes, let alone to develop a longer long-term view on how technology can help us move forward and even simply do what-we-do better.
For these sorts of reasons, we can tend to regard IT as a cost, in terms of time, money, and distraction from our objectives. It can be such that it is no longer a part of strategic focus, or even a tactical means to gain short term benefits.
This is all understandable. However, the culture of IT is changing: IT as a function is no longer hidden in the corner – a Chief Information Officer (CIO) is a full member of the board in many large companies, many going on to eventually become a Chief Executive. This reflects the fact the IT is a critical enabler in business today.
For many organisations, though, having a member of the management team who is fully conversant with current technologies and with strategic management experience, has to remain a luxury, on the wish list until success and growth allow it.
But it needn’t be so.
How we can help with your IT strategy
We partner with our clients with the express aim of assisting them to succeed through IT.
We provide numerous IT Management services that can be outsourced or can fit in with your own in-house IT team. This runs right the way up to your own virtual CIO or outsourced IT Director, who can be there whenever needed.
This will be a member of our senior consulting team, who has the knowledge and experience to pull everything together, work with you in the board room to align your technology with your business objectives, eliminate the risks of piecemeal IT, without costing anywhere near as much as a full time senior resource.
Their role will be to understand your longer-term ambitions and to ensure, with you, that ICT contributes to your success.
IT Professional Services
IT teams face constant pressure to focus on strategic initiatives and increase productivity while keeping costs low. We get it. That’s why our professional services team is there to help you get the most out of your IT solution.
We offer clearly explained help and planning around all aspects of your IT with no hidden costs and no technical compromise.
Get optimised for success
Technology is a key differentiator these days but development continues apace. It’s hard to be sure you’re getting the most from your IT investment and not missing that chance to get ahead of the game.
Consultancy & advice
IT audits &
Procurement & licensing
Whether you’re a non-technical SMB that’s based globally, or an IT team within a corporate, we’ll help you when you’re short of time or necessary expertise.